A strong commitment to quality care and reception in oncology.

The centre Léon Bérard obtained the V2014 certification of Health Establishments in February 2016, without reservation and with a recommendation regarding “the patient medicinal care”.

In 2011, it was certified in the V2010 without reservation or recommendation. It was one of the first health establishments to get the French National Authority for Health (HAS) certification in January 2006.

With 90% of “A” criteria it is certified without recommendation .it was validated in 2000 without reservation or recommendation by the National Agency for Accreditation and Evaluation of Healthcare (ANAES) which became the HAS.

To read the HAS report click here

We place quality management at the hearth of our commitment towards patients. To read the quality policy of the Centre Léon Bérard click here

Organisation of the quality at the Centre Léon Bérard

The Committee of nosocomial infections control (CLIN), the pain control committee (CLUD), the food and nutrition Committee (CLAN) and surveillances are gathered within the surveillance, risk management and security and quality (COVIRISQ) Committee.

The different bodies are in charge of working towards particular risks (as nosocomial infections for the CLIN or the medicinal risk for the pharmacovigilance) and of taking decisions to improve the quality management and the global quality policy of the establishment.

Extensive satisfaction surveys are also regularly conducted by independent organizations to improve our capacity to meet our patients’ requirements, and thereby improve the hospital organization.

To discover the quality indicators of the Centre Léon Bérard, visit the page “ Indicators” by clicking here

At the end of 2016, the Centre Léon Bérard had 78/100 of patient satisfaction, ranking us at the 3rd place amongst the whole hospitals of the Rhône-Alpes region.

Last detailed outcomes of the Centre Léon Bérard

A series of surveys conducted on patients followed up in March 2010 (receiving conventional hospital care, home hospital care or having had a consultation at the CLB) produced excellent satisfaction rates. Some 800 patients were interview. Overall, patient satisfaction is extremely high: 98% of patients are satisfied with the services offered by the Centre Léon Bérard and 66% of them are even “highly satisfied”. 

Sustainable development in a hospital environment

The Centre Léon Bérard adopted an environmental policy in 2010. In January 2011, it was validated ISO 14001 by the ECOPASS company for its Environmental Management System. Besides, it was also granted the label "Lyon, a Socially Responsible and Sustainable City” by the City of Lyon on February 12, 2010 and received also two awards (in 2010 and 2011 for the Sustainable Development Barometer for Healthcare Facilities in the context of “Hôpital Expo”). It has been elected the regional “waste collection point of the year” every year since 2009 for being the site which collects the most lamps and tubes in its category.

In November 2016, The Centre Léon Bérard received the “2016 UNICANCER INNOVATION REWARD” – in the sustainable development category for its action on the bio-waste repurposing coming from the Hospital restaurant

You can access the establishment carbon footprint report in 2011 on this link: report

Refer to the special prescription decree: decree

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